"Your PC Ran Into A Problem And Needs To Restart" Windows 10 Loop!
or
"Your PC did not start correctly"
Collectively, let's all say "Arrrrrrrrrrrrrrrrgh!!!"
This is the stuff that I really dread for the average person. How in the world is a normal person supposed to be able to get through an issue like this?
There are 10 possible reasons for this loop and possibly more that need repairing:
- 1-startup repair
- 2-checkdisk
- 3-system restore
- 4-safe boot / low res
- 5-sfc
- 6-windowsapps folder
- 7-registry repair
- 8-boot repair
- 9-dism
- 10-reload and transfer
ISSUE 1 - There is a startup problem (startup repair).
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click STARTUP REPAIR.
- -let it go through its process and restart.
ISSUE 2 - There is a filesystem problem (checkdisk).
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click COMMAND PROMPT
- -type: chkdsk d: /f /r
- (note depending on what your OS drive letter is, this could be: chkdsk c: /f /r)
- -let it go through its process and restart.
ISSUE 3 - System Restore
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click SYSTEM RESTORE.
- this will go through a process of showing previous time in the past. You can choose one of these points. Your system-files will go back to that time, removing any updates, patches or changes. Your document-files will remain as they are now.
- -let it go through its process and restart.
ISSUE 4 - safe-mode or low-resolution-video
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click STARTUP-SETTINGS
- -the computer will reboot and give the options to press F1 through F9
- -press F3 to try low-resolution video as sometimes Windows 10 suddenly doesn't like the video drivers.
- -or press F5 to try to get to safe-mode-with-networking.
ISSUE 5 - sfc
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click COMMAND PROMPT
- -type: sfc /scannow
- -let it go through its process and restart.
ISSUE 6 - windowsapps folder
For some reason the "windowsapps" folder gets messed up during an update or during system-restore (message about "appxstaging"):
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click COMMAND PROMPT
- -type: takeown /f "C:\Program Files\WindowsApps" /r /d Y
- -type: icacls "C:\Program Files\WindowsApps" /grant administrator:F /t
- -type: rd /s "C:\Program Files\WindowsApps"
- -reboot and see if that works.
ISSUE 7 - There is a registry error.
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click COMMAND PROMPT
- -type: d:
- -hit enter
- -type: cd windows
- -hit enter
- -type: cd system32
- -hit enter
- -type: cd config
- -hit enter
- -type: ren default default1
- -hit enter
- -type: ren sam sam1
- -hit enter
- -type: ren software software1
- -hit enter
- -type: ren security security1
- -hit enter
- -type: ren system system1
- -hit enter
- -type: cd regback
- -hit enter
- -type: copy * ..\
- (that is: copy-space-asterisk-space-dot-dot-backslash)
- -hit enter
- -type: exit
- -let it reboot and see if that works.
ISSUE 8 - There is a boot problem.
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click COMMAND PROMPT
- -type:bootrec.exe /fixmbr
- -type: bootrec.exe /fixboot
- -type: bootrec.exe /RebuildBcd
- -type: exit
- -let it reboot and see if that works.
ISSUE 9 - dism
This is the only issue that I have not tried personally as I've never had to get this far. The idea is that there is something wrong with Windows and that it can be repaired:
- -click ADVANCED OPTIONS.
- -click TROUBLESHOOT.
- -click ADVANCED OPTIONS.
- -click COMMAND PROMPT
- -type: dism /online /cleanup-image /scanhealth
- -type: dism /online /cleanup-image /restorehealth
- -let it go through its process and restart.
ISSUE 10 - reload and transfer
If I've gone through the 9 issues above without success, I throw in the towel and reload Windows 10 on a new hard drive (ssd) and transfer the data. Not ideal but usually by this point, reloading and transferring data is going to be faster than further troubleshooting.
Those are the 10 issues that I go through when I get, "Your PC Ran Into A Problem And Needs To Restart" Windows 10 Loop.